Frequently Asked Questions


  • What is Connext?

    Connext is HBS Online’s annual event where current and past participants engage in a day of learning, networking, and inspiration. This year’s theme is “Navigating the Digital Frontier.”
  • When and where is the event?

The event will be hosted virtually on Friday, May 7, 2021, and run from approximately 8:30 a.m. to 6:30 p.m. EDT.

  • Why is the event being held virtually this year?

We’re hosting Connext 2021 virtually to adhere to COVID-19 restrictions related to in-person gatherings and ensure the safety of all attendees, faculty, and staff.

  • What platform are you using to host the event?

We’re using Bevy Virtual Conference to host Connext. Bevy also powers the HBS Online Community, and the conference will be tied to a new Harvard Business School Online Chapter that registrants can join.


  • Who can attend Connext?

Registration for Connext is open to all HBS Online credential and certificate holders, as well as participants who are currently taking a course with us. Unfortunately, we can’t accommodate anyone who’s planning to take a course that starts after Connext.

  • How much does it cost to attend?

This year’s conference is free to attend.

  • How many people can attend?

We’re planning to accommodate approximately 2,500 attendees to facilitate an engaging virtual experience.

  • Why is registration capped for a virtual event?

Over 100,000 learners have completed our programs and Connext is immensely popular. Given the high demand we expect this year, we decided to limit the conference to 2,500 attendees to ensure we deliver an experience that’s just as engaging as the smaller iterations we’ve previously held on the HBS campus. At this capacity, we’re confident attendees will find ample opportunity to network with fellow learners and interact with faculty—two hallmarks of Connext.

  • When does registration open and close?

    Registration opens on Thursday, February 18, at 9 a.m. EDT, and is scheduled to close on Friday, May 7. Tickets are first-come, first-served, and typically sell out in a matter of days. Once capacity is reached, registration will immediately close. A waitlist is available for anyone who’d like to attend Connext but doesn’t secure a spot. We make every effort to release as many tickets as possible in the lead-up to the event.

  • How are waitlist tickets distributed?

    Tickets will be distributed in the order that names were added. Participants will have 48 hours to claim their spot once a ticket is made available. Tickets are not transferable, and participants are not given preference if they attempt to add their name to the waitlist multiple times. We’re unable to respond to any inquiries regarding waitlist position and will be in touch as soon as possible if we can accommodate you at the event.

  • What do the Live Online Classroom sessions entail?

    Our agenda includes two faculty-led case discussions that will be held in the HBS Live Online Classroom (LOC):

    • 10:30–11:45 a.m.: Sunil Gupta on digital strategy
    • 2:00–3:15 p.m.: Nancy Koehn on courageous leadership during times of change and uncertainty

    There will be 93 participants on the wall in each session, who will engage with faculty in real-time. If you’d like to be a wall participant, please note which LOC session(s) you’re interested in joining when registering. Once registration is at capacity, participants will be randomly selected for each session. Those who aren’t selected can observe both sessions via livestream.

    Should any LOC spots become available due to cancellations, a random selection process will be used to fill them.

    If you’d like to learn more about the LOC, visit HBS’s Executive Education website.


  • What will be on the agenda?

The agenda features a full day of programming surrounding our “Navigating the Digital Frontier” theme, including:

• Opening remarks from HBS Online Executive Director Patrick Mullane and a keynote by Senior Associate Dean Debora Spar
• Livestreamed and pre-recorded lectures and interviews with professors Tsedal Neeley, Rebecca Henderson, Forest Reinhardt, Michael Wheeler, and Yael Grushka-Cockayne
• Two Live Online Classroom case discussions led by professors Nancy Koehn and Sunil Gupta
• Networking opportunities
• Community Chapter booths
• Closing remarks from HBS Dean Srikant Datar
• Exciting announcements from the HBS Online team

  • How can we engage with faculty during the sessions?

The Bevy virtual event platform enables participants to chat with each other during sessions and submit questions to speakers. Some faculty may also use the platform’s polling feature to engage attendees.

  • Will other participants hear and see me during the conference?

Attendees will only have video and audio access at the virtual networking tables within Bevy. Chat and question and answer features will be available for all other sessions.

  • What sort of accommodations are available for people with disabilities?

Harvard Business School Online welcomes participants of all backgrounds and abilities. Under the Americans with Disabilities Act Amendments Act (ADAAA), a person is considered to have a disability if that individual (1) has a physical or mental impairment that substantially limits one or more major life activities; (2) has a record of having such an impairment; or (3) is regarded as having such an impairment.

What are accommodations? Accommodations are adjustments and modifications that provide participants with disabilities equal access to courses and programs. However, accommodations do not guarantee an outcome or a level of achievement. Accommodations also do not apply to non-disability related circumstances such as work conflicts, vacations, or family commitments.

What is the accommodations request process? Participants are responsible for disclosing the need for accommodations as early as possible. Individualized accommodations are then determined through a collaborative process that takes into account self-reports, available supporting documentation, and academic requirements of the specific course. Requests are reviewed on a case-by-case basis. If you are unsure if accommodations apply to you, we are happy to answer questions using the email below.

PLEASE NOTE: Early and active communication is required as late notification may result in a delay or inability to fulfill a request.

What type of supporting documentation is accepted? The Accommodations team will review any relevant supporting documentation. However, the documentation must be in English or include a notarized English translation. Please also remove any social security numbers or other unrelated sensitive information.

Below are general documentation guidelines for your reference:

1. Documentation presents a clear assessment of the disability or condition by a licensed provider with firsthand knowledge and relevant credentials.
2. Documentation is signed and on letterhead from the licensed treatment provider. Please note forms and templates from other institutions may require supplemental information.
3. Documentation is current, preferably within three years. (The age of the documentation may also be dependent upon the nature of the disability and the specific requested accommodation).
4. Provides a statement of the functional impact and limitations of the disability or condition on major life activities. When applicable, also outlines a prognosis of the symptoms over time and context.
5. Lists recommended accommodations with an explanation of the relevance of each to the diagnosed disability or condition.

Who do I contact? To initiate a request or inquire about the process, please reach out to Please do NOT send supporting documentation or medical records via email. We will provide instructions on how to submit documentation securely.


  • Will any of the content be made available for those who can’t attend?

Yes, we’ll livestream select parts of the event to our Facebook and LinkedIn pages. We’ll also share recorded content after the event on our social media channels.

  • Will any swag be provided to attendees?

We’re not providing any HBS Online swag this year. For anyone who’d like to purchase HBS Online items, they’re available on the HBS Coop’s website.

  • Where can I find updates about the event?

Several email updates will be sent to registrants in the lead-up to the conference. Updates will also appear on the HBS Online blog.